Account Director
Core
Lead client engagement to deliver customer experiences and/or brand communications that drive client satisfaction and business growth.
Role type
Senior Account Director (CX Consulting & Branding)
Builds
Customer experiences and brand communications for Japanese and overseas markets
Domain
Digital marketing, Customer Experience, Branding
Deliverable
client delivery
Required skills
Strategic consulting, Client relationship management, Revenue growth strategy, Project management, Team leadership, Bilingual communication (Japanese/English)
Preferred skills
Experience with large Japanese enterprises, Upselling/Cross-selling expertise
Technologies
Digital technologies for CX
Responsibilities
Maintain focus on achieving targeted revenue goals, Develop and maintain strong relationships with key client stakeholders, Deliver compelling presentations to clients, Oversee end-to-end project execution, Provide guidance and direction to a cross-functional team
