Technical Platform Analyst, Enablement Systems
Core
Administer and optimize the technology infrastructure delivering governed content, workflow guidance, and AI-assisted enablement to Okta's global sales organization.
Role type
Senior Technical Platform Analyst (Enablement Systems)
Builds
Scalable, AI-ready content and learning platforms integrated into sellers' daily workflows
Domain
SaaS Sales Enablement & Knowledge Management
Required skills
Platform administration, taxonomy management, metadata governance, system health monitoring, cross-functional collaboration, AI content delivery, search optimization, data analytics, technical troubleshooting, integration management
Preferred skills
AI assistants, prompt workflows, MCP integrations, AI role-play tools, AI content governance, SaaS industry experience, large-scale platform migration
Technologies
Salesforce, Gong, Snowflake, AI assistants, MCP connections
Responsibilities
Execute end-to-end technical platform management and critical integrations; Enforce governed content architecture and metadata standards; Monitor and configure search algorithms and AI prompt workflows; Analyze platform health and adoption metrics; Collaborate cross-functionally to troubleshoot system friction; Maintain metadata and permissions for AI content retrieval; Test new AI capabilities and integrations
Seniority
Mid-Senior, hands-on IC