Account Manager III, Fulfillment
Core
Act as a trusted liaison between merchants and internal teams to ensure seamless communication, strategic alignment, and operational excellence in fulfillment services.
Role type
Senior Account Manager (Fulfillment)
Builds
Fulfillment services for merchants across 112 countries
Domain
Global trade, supply chain, and logistics
Deliverable
client delivery
Required skills
Strategic account planning, cross-functional project leadership, supply chain/logistics domain expertise, revenue growth strategies, risk management, stakeholder management
Preferred skills
Experience managing a $15M-$30M book of business, deep understanding of emerging supply chain trends
Technologies
None stated
Responsibilities
Lead strategic relationships with significant accounts, manage key client decision-makers, identify upsell and expansion opportunities, track and analyze account health metrics, serve as the primary point of contact for merchants, collaborate with Product, Operations, and Sales teams
Seniority
Senior, hands-on IC
