Customer Experience Marketing Manager
Core
Strategic bridge connecting Customer Experience (CX) organization with global Marketing leadership to transform customer outcomes into market-differentiating narratives.
Role type
Senior B2B Customer Experience Marketing Manager
Builds
Global CX positioning strategy, executive messaging, and customer advocacy programs
Domain
Enterprise Technology / Data Platforms
Deliverable
product features
Required skills
B2B marketing and positioning, cross-functional leadership, customer-centric storytelling, go-to-market alignment, quantitative benchmarking
Preferred skills
None stated
Technologies
None stated
Responsibilities
Define and lead end-to-end CX positioning strategy; Partner with Marketing, Sales, and Product to embed CX proof points in global campaigns; Partner with enterprise customers to capture case studies and testimonials; Define and track quantitative benchmarks for CX marketing programs
Seniority
Senior, strategic partner
