Senior Technology Specialist, Executive Support

Okta

United StatesFull-time$103k–$142k2026-10-23 → 2026-11-11

Hybrid

Core

Provide discreet, first-touch technology support, AV, and onboarding for C-suite executives and their assistants.

Role type

Senior IC executive support specialist

Builds

Frictionless daily support, executive meeting AV, and tailored onboarding experiences

Domain

Enterprise IT support and workplace technology

Required skills

Enterprise IT support, macOS/Windows troubleshooting, AV/Zoom management, RBAC, incident investigation, knowledge creation, mentoring

Preferred skills

Enterprise AV expertise, automation/scripting, AI-enabled support tools

Technologies

ServiceNow, Slack, macOS, Windows, iOS, Android, Zoom Rooms, Zoom Phone, Zoom, Workplace Technology

Responsibilities

Deliver daily onsite and remote IT support with first-touch resolution; Support white-glove AV and Zoom for executive sessions; Onboard new executives with a personalized Day 1 experience; Troubleshoot endpoint issues across multiple OS and mobile platforms; Investigate complex incidents and document root causes; Join shared on-call rotation for critical escalations; Create knowledge articles and runbooks; Contribute to Workplace Technology projects

Seniority

Senior, hands-on IC

About Okta

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.