Account Manager
Core
Manage restaurant partner portfolios, drive performance and growth, and act as a strategic advisor for merchants on the Wolt delivery platform.
Role type
Senior Account Manager (B2B Sales)
Builds
Restaurant and retail store relationships on a global logistics platform
Domain
Food delivery / Retail logistics
Deliverable
client delivery
Required skills
B2B sales, account management, portfolio analysis, stakeholder management, campaign execution, market analysis, competitor monitoring, data visualization (Looker, Power BI), advanced Excel/Sheets
Preferred skills
Strategic mindset, entrepreneurial spirit, high ownership
Technologies
Looker, Power BI, Excel, Google Sheets
Responsibilities
Manage overall restaurant relationship post-onboarding, conduct portfolio performance analysis, contact partners via phone and other channels, provide analytical after-sales support, build strong client relationships, report on account status, promote new services and marketing campaigns, act as key communicator between operations and partners, analyze market and monitor competitors
Seniority
Mid-Senior, hands-on IC