Market Associate
Core
Retain and grow long-tail host entrepreneurs in an assigned territory by optimizing listings, pricing, and availability to drive host success and authentic guest experiences.
Role type
Account management specialist (hospitality)
Builds
Host retention and growth programs, one-to-one optimization, and one-to-many education initiatives
Domain
Travel & Hospitality
Deliverable
product features
Required skills
Account management, strategic recommendations, data analysis, relationship building, product education, CRM proficiency, time management
Preferred skills
Hospitality/travel industry experience, Salesforce experience
Technologies
Salesforce
Responsibilities
Manage a book of business for host entrepreneurs; Conduct one-on-one optimization and onboarding conversations; Secure availability over high compression dates; Educate hosts on product updates and policy changes; Analyze performance data to identify trends; Develop long-lasting relationships with hosts
Seniority
Mid-level, hands-on IC