Senior Manager, People Operations Program Management
Core
Lead global HR transformation roadmap and program portfolio, orchestrating operational initiatives like service delivery modernization, AI-assisted workflow rollouts, and cross-functional change management.
Role type
Senior Manager, People Operations Program Management
Builds
Global HR service delivery infrastructure, AI-enabled workflow automation, and standardized operational processes.
Domain
Human Resources / Enterprise Operations / AI Integration
Deliverable
production ML models
Required skills
Program and portfolio management, cross-functional stakeholder alignment, HR technology ecosystem knowledge, change management strategy, AI and automation program oversight, operational workflow design
Preferred skills
Experience in global tech environments, familiarity with Workday and Jira Service Management, influence without authority
Technologies
Workday, Jira Service Management, Confluence, AI4HR
Responsibilities
Manage program intake and balance team capacity across global priorities; Drive People Support Reimagined programs and global HR service delivery; Program manage AI and automation use cases across People Operations; Lead change management strategy and stakeholder alignment for new HR tools
Seniority
Senior Manager, strategic program lead