Manager, Key Accounts - Hotels
Core
Build and lead a brand new, globally distributed team of Enterprise Account Managers to win and onboard high-value hotel groups with hundreds of hotels across multiple continents.
Role type
Manager, Key Accounts (Enterprise Sales)
Builds
Global Key Accounts strategy, mutual account plans, and a new team of Enterprise Account Managers for the hotel sector.
Domain
Travel & Hospitality (Hotel Groups)
Deliverable
client delivery
Required skills
Proven leadership of key/strategic/enterprise accounts teams, network in travel/hospitality, high-value partner negotiation, team building, cross-functional influence, strategy development, complex negotiation, stakeholder management, analytical skills, global team management.
Preferred skills
Hospitality technology experience (OTAs, distribution), channel sales/marketing initiatives, CRM/BI tools proficiency, European languages.
Technologies
Salesforce, Asana, Airtable, Tableau, Looker, Claude
Responsibilities
Lead a distributed team of Enterprise Account Managers, own quarterly revenue and supply acquisition targets, take partners from first conversation through signed deal and onboarding, develop and execute the Key Accounts playbook, manage relationships with multi-national hotel groups, build operational rhythm and track KPIs, support field teams with action plans, represent Airbnb at industry events, hold team meetings and performance reviews.
Seniority
Manager, hands-on IC with team leadership