Senior Account Manager
Core
Own client relationships and ensure satisfaction and delivery across a portfolio of accounts, serving as a key stakeholder for clients.
Role type
Senior Account Manager
Builds
Client success and delivery of sold deals from kickoff through renewal
Domain
Digital marketing and media services
Deliverable
client delivery
Required skills
Client relationship management, stakeholder management, project management, contract management, cross-functional collaboration, communication, organization
Preferred skills
Higher education, digital marketing experience
Responsibilities
Serve as key stakeholder for assigned clients; lead implementation of newly sold deals; run regular check-ins and business reviews; track milestones, risks, and performance; partner across internal teams to deliver against client commitments; surface renewal and expansion opportunities; document and improve repeatable onboarding and delivery processes
Seniority
Senior, hands-on IC