Solutions Engineer
Core
Help prospective clients and educators get the most out of D2L products by proposing solutions, conducting needs analysis, and delivering persuasive product demonstrations.
Role type
Solutions Engineer (Presales)
Builds
Persuasive product demonstrations, value-oriented presentations, and technical documentation for the Brightspace platform.
Domain
EdTech / Learning Management Systems (LMS)
Deliverable
product features
Required skills
Brightspace platform expertise, needs analysis, product demonstration, proposal writing, stakeholder communication, technical documentation, cross-functional collaboration
Preferred skills
Higher education experience, familiarity with other LMS platforms, entrepreneurial mindset
Technologies
Brightspace, LMS
Responsibilities
Conduct needs analysis sessions with prospects to understand infrastructure and customization needs; Prepare and present tailored product demonstrations to diverse audiences; Write proposals and assess competitive alignment; Provide technical guidance and adoption support to existing customers; Collaborate with sales, product, and customer success teams; Travel 25-50% for conferences and meetings.
Seniority
Mid-level, hands-on IC