Enterprise Account Manager - Tokyo, Japan
Core
Remotely manage a portfolio of hotel partners in Japan to grow coverage and quality of Agoda's supply network, acting as a trusted advisor to support their business growth.
Role type
Enterprise Account Manager (B2B/Wholesale)
Builds
Agoda's accommodation availability, content competitiveness, and business growth for hotel partners
Domain
Travel / Hospitality / OTA
Deliverable
client delivery
Required skills
Account management, business development, partnership management, strategic relationship building, data-driven insights, contract negotiation, onboarding, stakeholder management
Preferred skills
B2B and wholesale markets experience, hotel or travel industry experience, OTA channel experience, consultative account management
Technologies
Microsoft Word, Excel, Outlook, PowerPoint
Responsibilities
Identify, pitch and build new supplier relationships for Agoda focusing on the B2B and wholesale market; Introduce and explain the strategic benefits of the new B2B solution product; Grow bookings, revenues and gross profit of assigned hotel partners through long-term relationship building; Using data to develop business solutions and maximize Agoda's accommodation availability, content competitiveness and business growth for hotel partners; Evaluate existing partnerships and develop strategic account plans to strengthen partner relationships, identify growth opportunities, and optimize performance; Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions; Research and troubleshoot rate and availability issues to help hotels maximize their booking performance; Prepare pitch presentations and materials; Manage regular weekly/monthly supplier and internal reports.