Customer Success Manager II (Temporary Contract)
Hybrid
Core
Manage a portfolio of Enterprise Business clients adjacent to the sports industry to ensure subscription adoption, consumption, and renewal/expansion of data solutions.
Role type
Customer Success Manager (Enterprise)
Builds
Customer adoption and retention of video/data analysis products for coaches and athletes
Domain
Sports technology / Video analytics
Required skills
Account management, Business review execution, Upselling, Data analysis, Customer relationship building, Product demonstration
Preferred skills
Sports technology background, Sales experience, Multilingual capabilities
Technologies
Video analysis platforms, Data APIs
Responsibilities
Run business reviews and kick-off calls, Identify upselling opportunities, Maximize customer satisfaction and ROI, Conduct on-site visits and events
Seniority
Mid-level, Individual Contributor
