Learning Technology Specialist
Core
Manage and support Datadog's learning ecosystem, ensuring platform stability and optimizing LMS operations for employees and partners.
Role type
Learning Technology Specialist (Tier 2/3 Support & Operations)
Builds
Learning management system (LMS) stability, integrations, and automation capabilities
Domain
Corporate Learning & Development (L&D) / SaaS
Required skills
LMS administration, system integrations, API management, SSO/authentication, SCORM standards, digital learning tools, incident management, technical documentation
Preferred skills
Docebo platform experience, Articulate 360, HRIS integration
Technologies
Docebo, Articulate 360, HRIS, SSO, APIs
Responsibilities
Provide Tier 2 and Tier 3 support for complex LMS issues, maintain vendor issue logs, coordinate platform upgrades and release testing, support LMS administration (configurations, enrollments, reporting), coordinate system integrations, contribute to automation and AI adoption
Seniority
Mid-level, hands-on IC
