Manager, Learning & Enablement
Core
Architect the full learning journey and quality program for ADESA Central Operations, ensuring new hires start strong and driving continuous improvement in team performance.
Role type
Manager, Learning & Enablement & Quality
Builds
Structured learning journeys, training materials, SOPs, job aids, assessments, and quality improvement initiatives
Domain
Automotive auctions & operations
Required skills
Program design from scratch, AI tool proficiency (Claude), data analysis, coaching, internal communications, stakeholder partnership
Preferred skills
Quality assurance, call scoring, LMS/eLearning authoring, Google Suite mastery
Technologies
Claude, Google Suite, LMS, eLearning authoring tools, ACS, MOM
Responsibilities
Lead and develop a small team; design 0-90 day onboarding journeys; build training content using AI; visualize role progression pathways; analyze call scoring data to drive coaching; own internal communications for process changes
Seniority
Manager, hands-on IC with people leadership