Inside Sales Specialist - Industrial Supplies
Core
Provide front-line hassle-free service to customers via phone, email, and portals for industrial supplies rentals, managing orders, quotations, and returns.
Role type
Inside Sales Specialist (Industrial Supplies)
Builds
Industrial equipment rental services for contractors and communities
Domain
Construction equipment rental / Industrial supplies
Deliverable
product features
Required skills
Order processing, customer service, product knowledge, database management, upselling/cross-selling, time management, attention to detail, verbal communication, written communication
Preferred skills
Warehousing and fulfillment assistance, safety compliance
Technologies
Company proprietary T3 platform, customer ordering portals
Responsibilities
Answer inbound calls and respond to customer inquiries via email and portals; Process quotations, estimates, returns, and credit requests; Manage blanket orders and release schedules; Verify order accuracy and pricing; Inform customers of shipping dates and address delays; Pack materials and prepare orders for delivery; Maintain and verify customer database accounts; Identify upselling and cross-selling opportunities; Serve as primary contact for assigned accounts; Uphold safety standards in office and warehouse environments. (via careerplan.io/jobs/8259687-inside-sales-specialist-industrial-supplies-at-equipmentsharecom)