Service Writer
Core
Scheduling equipment rentals, managing customer damage work orders, and driving sales for a construction equipment rental company.
Role type
Service Writer / Sales Representative
Builds
Equipment rental services for contractors and construction companies
Domain
Construction equipment rental
Deliverable
product features
Required skills
customer relationship management, sales strategy development, problem-solving, adaptability, active listening
Preferred skills
equipment sales experience
Technologies
proprietary T3 platform
Responsibilities
Write customer damage work orders and bill work orders, respond to inbound leads and guide customers through the rental process, expand customer base by building relationships with contractors, maintain and nurture existing customer relationships, resolve customer inquiries and complaints, develop new sales strategies to increase market share
Seniority
Mid-level, individual contributor