Service Writer
Core
Schedule rentals, manage customer damage work orders, and drive sales for construction equipment rentals. (via careerplan.io/jobs/8024332-service-writer-at-equipmentsharecom)
Role type
Service Writer / Sales Associate
Builds
EquipmentShare rental platform and customer relationships
Domain
Construction equipment rental
Deliverable
product features
Required skills
customer relationship management, sales, problem-solving, active listening, adaptability
Responsibilities
Write customer damage work orders, order parts, and bill work orders; Respond to inbound leads and guide customers through the rental process; Expand customer base by building relationships with contractors; Maintain and nurture existing customer relationships; Develop new sales strategies to increase market share.