Associate Account Manager - London, UK
Core
Associate Account Manager responsible for driving retention, adoption, and commercial readiness for mid-size customers of a marketing measurement platform.
Role type
Associate Account Manager (SaaS)
Builds
Marketing measurement platform for retail and ecommerce brands
Domain
SaaS / Marketing Analytics / Ecommerce
Deliverable
client delivery
Required skills
Account management, sales, relationship building, data interpretation, stakeholder communication, strategic planning, renewal management
Preferred skills
eCommerce data, attribution, marketing platforms, D2C ad platforms
Responsibilities
Drive renewals by understanding client objectives and monitoring account health; Collaborate with Head of Customer Accounts on high-impact accounts; Translate data into impact stories for diverse customer personas; Identify growth signals or risks and build tailored learning agendas; Contribute to strategic account plans and stakeholder activation plans; Represent customer voice internally to surface product feedback.
Seniority
Associate, early-career IC