Account Manager
Core
Trusted advisor to major buy-side, sell-side, and FinTech clients, driving account health, unlocking cross-sell and upsell opportunities, and ensuring long-term platform adoption.
Role type
Senior Account Manager (Enterprise SaaS/FinTech)
Builds
Revenue growth through upsell/cross-sell and platform adoption within Tier-1 financial institutions
Domain
Financial Services / Enterprise SaaS
Required skills
commercial acumen, quota achievement, C-suite stakeholder engagement, pipeline hygiene, executive business reviews, consultative selling, SaaS metrics (NRR, ARR, churn)
Preferred skills
experience in FinTech or Financial Services, navigating complex matrixed enterprise accounts
Responsibilities
Identify and execute upsell and cross-sell opportunities; Expand Symphony's footprint across target business units; Conduct regular Executive Business Reviews (EBRs); Act as the voice of the customer internally; Recommend new Symphony applications and integrations; Monitor market trends and competitive dynamics
Seniority
Senior, hands-on IC