Delivery Director
Core
Lead regional delivery strategy for strategic customers, ensuring their success and opening new opportunities at the executive level.
Role type
Senior Delivery Director (Customer Success)
Builds
Customer success strategies and delivery outcomes for strategic accounts
Domain
Financial services / Customer Success
Deliverable
client delivery
Required skills
Strategic customer engagement, team management, budget management, commercial responsibility, agile coaching, financial sector expertise
Preferred skills
Startup/scaleup experience, Master's degree in business
Technologies
N/A
Responsibilities
Define and execute regional delivery strategy, manage a team of customer teams, engage C-level stakeholders, translate project results into cost savings and sales growth, manage total team margin and billability
Seniority
Senior, hands-on leadership
