Senior Sales Operations Lead
Core
Own the global operations strategy for Airbnb's hotel supply optimization program, partnering with Account Management, Product, Marketing, and Analytics to help hotels price competitively and adopt growth programs.
Role type
Senior Sales Operations Lead (Revenue Operations)
Builds
Global hotel supply optimization framework, pricing strategies, and adoption programs for professional hospitality partners.
Domain
Hospitality / Online Travel Agency (OTA) / Marketplace
Required skills
Revenue operations, sales operations, account management operations, hotel pricing and revenue management, strategic planning, data analysis, goal setting, forecasting, capacity planning, incentive design, cross-functional collaboration, modeling, Excel, SQL, CRM (Salesforce)
Preferred skills
Hospitality, OTA, or marketplace experience, BI tools (Tableau, Looker)
Responsibilities
Define and execute global operating strategy for supply optimization; own the optimization lever framework (pricing, discounts); build segmentation, prioritization, and playbooks for Account Management; track program health and drive cross-functional fixes; translate business targets into regional goals and lead forecasting; design and evaluate incentive programs; build models to size opportunities and measure lever impact.
Seniority
Senior, hands-on IC