VP, Managed Services
Core
Own the strategy, growth, operations, and profitability of the Managed Services business, including Data Center Services and the Network Operations Center (NOC).
Role type
VP of Managed Services
Builds
Managed Services practice, Data Center Services, and Network Operations Center (NOC) offerings
Domain
IT Services / Managed Services / Infrastructure
Required skills
Managed Services leadership, P&L ownership, service portfolio development, executive customer relationship management, distributed team leadership, process maturity, sales partnership, executive communication
Responsibilities
Grow and scale the Managed Services practice while maintaining strong margins; Develop and launch new managed service offerings; Partner with Sales to drive bookings and revenue; Serve as executive sponsor for key customer relationships; Build and mentor a team of managers and employees; Establish metrics and processes for sustainable growth; Collaborate to align services strategy with company objectives
Seniority
VP, strategic leadership & P&L ownership