Principal Presales Engineer
Core
Lead technical pre-sales relationships, propose technical architectures, and demonstrate Twilio Communications Products to build customer trust and drive technical wins.
Role type
Principal Presales Engineer (Senior IC)
Builds
Complex technical presentations, product demos, and Proof-of-Concepts for new business accounts
Domain
Telecommunications, Cloud Infrastructure, API Services
Deliverable
product features
Required skills
Solutions engineering, complex technical product sales, API development, cloud architecture, customer discovery, technical storytelling, stakeholder management at C-level
Preferred skills
New business account management, Telecom/SIP/Contact Center/Security domain expertise, cloud platform familiarity (AWS, GCP, Azure), sales methodologies
Technologies
Java, C#, Node.js, Python, PHP, JavaScript, React, Vue.js, Angular, REST APIs, AWS, Google Cloud, Microsoft Azure
Responsibilities
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, and RFPs; Lead technical discovery sessions to uncover customer needs; Build and present complex presentations and product demos; Establish as a trusted advisor by introducing innovative solutions; Contribute to the Solutions Engineering community through knowledge sharing and creating reusable materials
Seniority
Principal, hands-on IC with leadership responsibilities
