Manager II, Technical Enablement Management
Core
Lead a distributed team of Technical Enablement Managers to empower Datadog customers in APJ through technical training, driving adoption and success for the observability platform.
Role type
Senior IC manager (Technical Enablement)
Builds
Technical training programs, sales enablement resources, and customer success strategies for Datadog's observability platform.
Domain
SaaS / Observability / Cloud Infrastructure
Required skills
People management, strategic planning, stakeholder management, data analysis, team coaching, process optimization, cross-functional collaboration, market adaptability, AI tool utilization, technical proficiency in cloud/monitoring
Preferred skills
Experience in training/presales/consulting, background in Computer Science or Engineering, experience scaling enablement programs, fluency in multiple APJ languages (via careerplan.io/jobs/8233540-manager-ii-technical-enablement-management-at-datadog)
Technologies
Datadog platform, AI tools, cloud monitoring solutions
Responsibilities
Own enablement strategy for Sales and Customer Success in APJ; build demand and position training as a value-added service; act as quality gate for incoming training requests; analyze adoption and feedback to optimize programs; develop sales tools and enablement resources; drive consistency in training delivery and reporting; lead, coach, and mentor TEMs; monitor team KPIs and assign workload; champion AI tool usage within the team; participate in recruiting and onboarding; collaborate with Technical Solutions, Sales, CS, Engineering, and Product teams.
Seniority
Manager II, hands-on leader with strategic scope
