Parts Service Sales Representative
Core
Drive parts and service sales for heavy equipment rentals, managing customer relationships and territory goals.
Role type
Parts Service Sales Representative
Builds
Spare parts supply contracts and service proposals for construction equipment fleets
Domain
Construction equipment rental and parts distribution
Deliverable
product features
Required skills
sales drive, customer relationship management, credit assessment, sales paperwork processing, CRM data entry, market intelligence reporting, customer call planning, sales forecasting, heavy equipment knowledge, machine inspection proficiency, time management, problem-solving, verbal and written communication
Preferred skills
heavy equipment or technical background, valid driver's license with clean record, ability to perform physical machine inspections (climbing, bending, crawling)
Responsibilities
Develop and maintain profitable long-term business relationships in assigned territory; obtain credit information and assist in collecting past due accounts receivable; achieve market goals and objectives on all products; process sales paperwork; communicate manufacturer warranties; submit parts and service contract proposals; furnish timely customer activity and market intelligence to CRM; cooperate with staff and share leads; participate in customer meetings and promotional activities; follow education programs on salesmanship and products; report significant information to management; know and understand customers' equipment and fleet requirements; work with GMs, Parts Managers, and Service Managers; develop customer call plans; assist accounts with needs assessment and offering promotion; provide regular sales and revenue forecasts; work with operations teams to provide supply contracts and recommend spare parts