Implementation Specialist, Thai Bilingual - Remote
Core
Onboarding Consultant serving as the relationship manager and point of contact for Thai-speaking restaurant owners during the Go-Live phase of Toast POS implementation.
Role type
Implementation Specialist (Onboarding Consultant)
Builds
Onboarding plans and training for restaurant operations using Toast POS
Domain
Restaurant & Hospitality / Point of Sale (POS) Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Project management, remote site assessment, onboarding training, operational efficiency optimization, multi-engagement management, post-live support
Preferred skills
POS software experience, Salesforce CRM, SaaS industry experience, training/teaching experience
Technologies
Toast POS, Salesforce CRM
Responsibilities
Partner with restaurant owners to build onboarding plans; conduct remote site assessments for networking needs; document installation and deviations from best practices; lead onboarding training for restaurant staff; manage multiple onboarding engagements simultaneously; provide remote Go-Live support and troubleshooting.
Seniority
Mid-level, hands-on IC
