Account Manager Intern
Core
Serve as the primary advocate for enterprise customers, ensuring they maximize the value of Acres' map-based land intelligence platform through onboarding, support, and relationship management.
Role type
Customer Success Specialist (Enterprise)
Builds
Map-based land intelligence platform for land asset management
Domain
Land intelligence / Real estate technology
Deliverable
product features
Required skills
Customer relationship management, onboarding and training, CRM data management, performance analysis, renewal management, cross-functional collaboration
Preferred skills
Technical aptitude, data integrity focus
Responsibilities
Lead onboarding and training for new enterprise customers; Serve as the primary point of contact for enterprise customers; Address and resolve enterprise customer issues; Prepare and present business reviews to enterprise customers; Manage the annual renewal process and identify expansion opportunities; Champion customer needs internally; Gather product feedback from enterprise customers; Collaborate with internal teams to troubleshoot problems
