Business Consultant
Core
Lead customer onboarding, implementation, and ongoing solution delivery for enterprise software platforms, helping customers achieve value through consulting, stakeholder engagement, and solution design.
Role type
Business Consultant (SaaS Implementation & Onboarding)
Builds
Customer onboarding projects, implementation documentation, and scalable business solutions
Domain
SaaS / Enterprise Software / Information Governance
Deliverable
product features
Required skills
SaaS implementation, stakeholder management, workshop facilitation, business requirements gathering, integrations configuration, enterprise software platforms, information governance, compliance processes
Preferred skills
Microsoft 365, SharePoint, Exchange, regulated industries experience, AI productivity tools
Technologies
Microsoft 365, SharePoint, Exchange
Responsibilities
Lead customer onboarding from initiation to adoption, facilitate workshops to gather requirements and define governance frameworks, configure and deploy platform capabilities and integrations, produce implementation documentation and delivery artefacts, translate requirements into scalable solutions, support post-implementation enhancements, collaborate with cross-functional teams, provide guidance on best-practice governance and compliance
Seniority
Mid-level, hands-on IC