Service Delivery Lead – FIS Partnership
Core
Lead program management and governance for the RPS and FIS partnership, aligning client needs with digital capabilities and overseeing budget, SLAs, and transformation plans.
Role type
Senior Service Delivery Lead (Vendor/Partnership Management)
Builds
Product roadmap, transformation plans, and delivery quality for the FIS partnership
Domain
Asset Management / Financial Services
Deliverable
product features
Required skills
Program management, Vendor management, Stakeholder management, Budget management, Change control, SLA management, Strategic planning
Preferred skills
Operations experience, Product/Tech development knowledge, Business management experience, Large-scale program navigation
Technologies
None stated
Responsibilities
Manage product roadmap and transformation plan with FIS; Facilitate governance forums within TRP and with FIS; Align delivery plans to contractual requirements and manage change controls; Support go-to-market messaging for new product releases
Seniority
Senior, hands-on IC