Senior Delivery Manager
Core
Leading large-scale, complex change and transformation programmes across business and technology teams to improve customer and colleague experience in lending journeys.
Role type
Senior Delivery Manager
Builds
Automated, digitally enabled customer journeys for Business & Commercial Banking (BCB) across BB, SME, and MM segments.
Domain
Financial Services / Banking
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Large-scale transformation leadership, cross-functional team management, integrated planning, dependency management, delivery governance, data-driven forecasting, stakeholder influence, risk identification, problem-solving in ambiguity
Preferred skills
Experience in fast-paced environments, ability to align competing priorities, simplifying complexity
Technologies
None explicitly stated
Responsibilities
Lead cross-functional teams to drive execution across multiple platforms, proactively identify risks and remove impediments, engage and influence senior stakeholders to align on shared priorities, ensure strong governance and clear accountability, use data and metrics to forecast performance and inform decisions
Seniority
Senior, hands-on IC
