Program Manager
Core
Organizing programs and activities to support the organization's strategic direction, managing long-term goals, and fulfilling client commitments in a profitable way.
Role type
Senior Program Manager (Technology Transformation)
Builds
Enterprise-wide technology transformation and innovation programs for global clients
Domain
IT Services and Consulting / FinTech
Deliverable
client delivery
Required skills
Program management, managing parallel projects, enterprise technology transformation, outsourcing management, risk/issue management, team leadership, hiring and onboarding, financial review, stakeholder management, customer success focus, remote/international team management, engineering background, commercial business needs understanding
Preferred skills
FinTech domain experience, CX / Contact Center domain experience
Technologies
N/A
Responsibilities
Fulfilling client commitments profitably, identifying client needs and leading up-sales, setting delivery focus per business targets, managing delivery risks, developing and managing subordinated teams, managing hiring processes, reviewing project finances, meeting with stakeholders on program status, ensuring goals in customer satisfaction and quality
Seniority
Senior, hands-on IC with leadership potential
