Associate Account Manager, Revenue Retention
Core
Drive operational excellence and maximize customer retention by managing the end-to-end renewal lifecycle, architecting accurate quotes, and ensuring contract compliance for a global SaaS portfolio.
Role type
Associate Account Manager (Revenue Retention)
Builds
Renewal contracts and opportunities for Fortune 100 customers using JFrog's liquid software platform.
Domain
SaaS / DevOps / Software Delivery
Required skills
Account management, Renewals lifecycle management, Salesforce (SFDC) proficiency, Data tracking and reporting, Cross-functional collaboration, Contract accuracy and compliance
Preferred skills
SaaS environment experience, High-volume portfolio management, Problem-solving in fast-paced environments
Technologies
Salesforce, MS Office Suite (Excel)
Responsibilities
Scale the renewals process by architecting accurate quotes and opportunities; Collaborate with Finance, Legal, and Deal Desk to ensure 100% contract accuracy; Maximize customer retention by managing the end-to-end renewal lifecycle; Optimize Salesforce data integrity for visibility into renewal health; Identify expansion opportunities during the renewal cycle; Streamline customer experience by resolving complex administrative tasks.
Seniority
Associate, hands-on IC