Renewals Specialist
Core
Analytical partner to Sales and Customer Success teams, managing complex renewals, building financial models, and developing strategies to retain and expand revenue from existing enterprise users.
Role type
Senior IC Renewals Specialist (Strategic Account Management)
Builds
Renewal strategies, financial models, and scalable operational processes for Stripe's existing user base
Domain
FinTech / Payments / SaaS
Required skills
Financial modeling, quantitative analysis, strategic account management, contract negotiation support, risk assessment, process improvement, stakeholder management, data-driven decision making
Preferred skills
Payments/FinTech domain expertise, recurring-revenue business models, CRM/BI tools, AI-assisted analysis
Technologies
Excel, Google Sheets, CRM, BI tools, AI-assisted solutions
Responsibilities
Develop and execute retention and expansion strategies for existing users; manage renewal portfolios and track milestones; analyze pricing, usage, and contract terms to build renewal recommendations; build financial models to clarify commercial tradeoffs; partner on deal strategy and negotiation planning; identify retention risks and expansion opportunities; support quote and proposal development; implement scalable workflow improvements.
Seniority
Senior, hands-on IC