Renewals Manager
Remote
Core
Own the end-to-end renewal process for a portfolio of growth accounts, leading negotiations and collaborating across teams to secure renewals and minimize churn.
Role type
Renewals Manager (B2B SaaS)
Builds
Renewed and growing revenue for growth accounts
Domain
B2B SaaS / Customer Success
Required skills
Contract review and negotiation, B2B SaaS experience, Salesforce proficiency, cross-functional collaboration, risk identification, data documentation
Preferred skills
Experience expanding accounts with new products, working across time zones
Technologies
Salesforce
Responsibilities
Manage end-to-end renewal process from outreach to signed agreement, lead commercial negotiations, identify early warning signs of risk, document activities in Slack and Salesforce, communicate with customers via phone and email
Seniority
Individual Contributor