Account Manager – VIC
Core
Strengthen relationships with existing customers to ensure satisfaction, retention, and long-term partnership while expanding account footprint through renewals and additional offerings.
Role type
Account Manager (Sales & Account Growth)
Builds
Long-term security partnerships and multi-solution revenue streams
Domain
Electronic security industry (CCTV, Access Control, Intruder Alarms)
Deliverable
client delivery
Required skills
Account management, business development, sales, relationship building, contract lifecycle management, site walks, needs assessment, competitive quoting, strategic thinking, commercial acumen
Preferred skills
Knowledge of Genetec, Gallagher, Avigilon, Integriti, Axis, Te Com, SimPRO
Responsibilities
Build and maintain trust-based relationships with assigned customers, develop account plans focused on retention and growth, lead customer site walks and needs assessments, drive revenue growth by converting single-solution customers, take ownership of contract renewals, cultivate relationships with key suppliers, provide regular reporting on pipeline and sales activity