Global Partner Technical Success Director
Core
Build and scale a global organization of Partner Technical Success Architects to elevate partner ecosystem technical readiness, fuel enterprise innovation, and accelerate revenue growth.
Role type
Senior leadership, global technical program management
Builds
Global Partner Technical Success organization, governance frameworks, partner technical curricula, and AI tooling for partners
Domain
Enterprise software, low-code automation, global partner ecosystems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global team leadership, enterprise software architecture, cloud deployment, digital transformation, technical program management, executive negotiation, strategic planning
Preferred skills
Governance framework design, KPI operationalization, enterprise platform experience (Salesforce, ServiceNow)
Technologies
Appian platform, Salesforce, ServiceNow
Responsibilities
Build and lead a high-performing global organization of regional Partner Technical Success Architects; Collaborate with Global Experience Leader, Customer Success, and Product Engineering to define global technical charter and operating frameworks; Serve as senior technical sponsor on largest global enterprise opportunities; Design and co-chair monthly/quarterly Partner Technical Governance Board; Oversee global team contributions to Appian's AI tooling for partners; Partner with Enablement and Product Engineering to develop advanced partner technical curricula and certification tracks
Seniority
Director, global leadership
