Implementation Consultant
Core
Leading strategic implementations for mid-market and enterprise companies through the full onboarding cycle from contract signing to launch.
Role type
Senior Implementation Consultant (Professional Services)
Builds
Seamless integration architecture and change management strategies for large-scale Stripe implementations
Domain
Financial infrastructure / Payments / SaaS
Required skills
Strategic customer management, Integration architecture design, Change management strategy, Project management, Cross-functional collaboration, Technical concept translation, Process optimization, Critical thinking
Preferred skills
Growth stage internet/software company experience, Payments industry experience, API knowledge, SQL knowledge
Responsibilities
Manage the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. Develop, manage, and implement a customer's integration architecture, change management strategy, and timeline. Partner with Sales and Technical Services teams to improve the overall user journey. Engage with Product and Engineering teams to help drive product strategy for large users. Collaborate with teammates on strategic projects that improve and scale the implementation process and team operations.