Senior Account Manager – Chicago
Core
Senior Account Manager owning new customer onboarding, end-to-end delivery, KPI optimization, and upsell/cross-sell for advertiser accounts in the Americas.
Role type
Senior Account Manager (Direct & Programmatic Demand)
Builds
Omnichannel advertising and commerce solutions for brands and merchants
Domain
Digital advertising, programmatic advertising, agentic commerce
Deliverable
production ML models
Required skills
Account management, client success, upsell/cross-sell strategy, campaign analysis, cross-functional collaboration, stakeholder management, data interpretation, project management, Salesforce proficiency, presentation skills
Preferred skills
Experience with DSPs (The Trade Desk, DV360, Amazon DSP), analytics/BI tools, global team collaboration
Technologies
Salesforce, Microsoft Excel, PowerPoint, The Trade Desk, DV360, Amazon DSP
Responsibilities
Onboard new advertiser customers onto InMobi and Glance ad systems; Own end-to-end delivery and KPI optimization of sold deals; Act as primary post-sale point of contact managing account health and retention; Drive upsell and cross-sell goals; Partner with Sales Managers on long-term account strategy; Lead campaign analysis and client reviews (QBRs); Manage full solution lifecycle from planning to reporting; Collaborate cross-functionally with product, TAM, ad ops, and creative teams; Troubleshoot campaign issues with technical teams; Escalate at-risk accounts; Surface client insights to inform product strategy.
Seniority
Senior, hands-on IC