Senior Manager, Provisioning

San FranciscoFull-time$156k2026-09-21 → 2026-11-10

Core

Define operational vision, roadmap, and fulfillment standards for global SaaS tenant activations, contract adjustments, and license fulfillments.

Role type

Senior Manager, Provisioning (Order-to-Cash)

Builds

SaaS tenant activations, contract adjustments, license fulfillments

Domain

Enterprise SaaS, Order-to-Cash (O2C)

Required skills

Strategic planning, operational excellence, systems automation, stakeholder management, compliance governance, team leadership, resource optimization

Preferred skills

Experience with public sector compliance (FedRAMP), SOX audit readiness

Technologies

Salesforce CPQ, NetSuite, Jira, ServiceNow, SFDC cases

Responsibilities

Define function strategy and operational roadmap; maintain queue governance and SOPs; partner on automation initiatives; serve as escalation point for complex fulfillment requests; oversee CRM/ERP reconciliation; lead and develop global operational teams

Seniority

Senior, hands-on IC

About Okta

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.