Account Executive, SMB
Core
Sales role for SMB e-commerce merchants to sell a unified AI agent platform for customer support and sales automation.
Role type
Account Executive, SMB
Builds
Gorgias unified AI agent platform for conversational commerce
Domain
E-commerce / SaaS / AI
Deliverable
product features
Required skills
Tech sales experience, CRM expertise, English and French bilingual proficiency, deal closing, pipeline management, stakeholder alignment
Preferred skills
SaaS sales track record, e-commerce client experience, API/HTTP integration knowledge, MEDPICC methodology familiarity, customer support software experience
Technologies
CRM tools, Gorgias platform
Responsibilities
Lead discovery, demo, and pricing calls; Engage with inbound leads; Build strong relationships as a trusted advisor; Drive results by closing deals; Collaborate with marketing and product teams; Maintain pipeline hygiene
Seniority
Individual Contributor, early career (1+ years experience)
