Strategic Account Manager, Firefox Enterprise (DACH)
Core
Strategic Account Manager responsible for growing Firefox Enterprise adoption among business and government customers in Germany, Austria, and Switzerland.
Role type
Senior strategic account manager (post-sales)
Builds
Firefox Enterprise secure browser solutions for enterprise and government clients
Domain
Enterprise IT security, browser management, public sector
Deliverable
client delivery
Required skills
strategic account management, renewals and expansion, consultative sales, stakeholder engagement, cross-functional coordination, technical curiosity, German (native), English (advanced)
Preferred skills
enterprise infrastructure and security, public-sector experience, enterprise support sales, open-source business models, browser management, endpoint policies, identity and access management, SIEM
Responsibilities
serve as primary point of contact for assigned accounts, build long-term relationships with executive and technical stakeholders, develop success plans guiding customers from pilot to rollout, monitor account health and lead business reviews, own renewal planning and expansion opportunities, identify and close new support opportunities, coordinate with Account Executives, resolve and escalate issues
Seniority
Senior, hands-on IC
