People & Performance Program Manager (Remote - Mexico)
Core
Own and optimize People programs including performance scorecards, manager training, career tracks, the annual performance cycle, and engagement measurement to translate strategy into practical systems.
Role type
Individual contributor People Program Manager
Builds
Repeatable, scalable People systems and AI-driven workflows
Domain
Hospitality technology / Human Resources
Deliverable
dashboards & analysis
Required skills
Program management, Performance management, Manager training design, Career framework design, Data analysis, AI tool utilization, Bilingual communication (English/Spanish)
Preferred skills
None stated
Technologies
AI tools, Engagement dashboards
Responsibilities
Build performance scorecards and manager enablement programs; Own the career tracks framework end-to-end; Manage the annual performance review cycle; Own engagement measurement and retention risk detection; Use People data to drive actionable insights; Build AI-assisted workflows to automate repetitive tasks.
Seniority
Mid-level, hands-on IC