Account Manager
Core
Retain and grow long-tail host entrepreneurs and rising hosts in an assigned territory by optimizing listings, pricing, and availability.
Role type
Account Manager (Supply Team)
Builds
Host success on Airbnb platform
Domain
Hospitality / Travel / Marketplace
Deliverable
client delivery
Required skills
Account management, sales, data analysis, strategic planning, relationship building, product education
Preferred skills
Hospitality/travel industry experience, CRM proficiency (Salesforce)
Technologies
Salesforce
Responsibilities
Manage a book of business for host retention and growth, conduct one-on-one optimization and onboarding conversations, secure availability for high-demand dates, educate hosts on product updates and policies, analyze performance data to drive bookings, respond to host inquiries and provide support
Seniority
Mid-level, hands-on IC
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