Senior Manager, Field Operations
Core
Lead a team of Market Managers to grow Airbnb's home supply and host success across Mexico, Central America, and the Caribbean.
Role type
Senior Manager, Field Operations (Market Growth)
Builds
High-quality home listings and host partnerships for guests in MexicoCCA
Domain
Travel & Hospitality / Marketplace Operations
Deliverable
product features
Required skills
Global operations leadership, marketplace management, people management (5+ years), market strategy, cross-functional collaboration, data analytics, public speaking, commercial acumen, talent development
Preferred skills
Experience in MexicoCCA travel/hospitality, supply growth, community engagement, regulatory navigation
Technologies
Dashboards, analytics tools
Responsibilities
Lead and inspire a team of Market Managers to expand supply; Partner with Country Manager to execute strategic plans; Design territory-level strategies for acquisition and optimization; Experiment to unlock new supply sources; Collaborate cross-functionally to improve host performance; Monitor business performance against KPIs; Identify market trends and regulatory opportunities; Coach and develop high-performing teams
Seniority
Senior Manager, hands-on leadership