Senior Product Training Specialist
Core
Design and deliver scaled product training programs (live webinars, cohort-based sessions) to help commercial and mid-market customers derive value from the Connected Operations IoT platform.
Role type
Senior Product Training Specialist (Customer Education)
Builds
Structured learning journeys, live training sessions, and digital learning assets for the Samsara platform.
Domain
IoT / Connected Operations / SaaS
Required skills
Instructional design, facilitation of large-scale live sessions, content adaptation, data analysis for content iteration, cross-functional collaboration, product expertise
Preferred skills
SaaS product training background, LMS and community platform experience, video tutorial creation, AI tool usage for content
Technologies
Samsara Community, Slido, in-house AI tools, webinar platforms, LMS
Responsibilities
Build and facilitate cohort-based one:many training programs; design innovative experiences tying physical and digital assets; produce and adapt training materials; manage live session logistics; identify customer knowledge gaps; collaborate with Customer Success and Product teams.
Seniority
Senior, hands-on IC
