Technical Support Engineer (TSE) Intern

Addison, TX Office💼 Internship💰 $27–$27🗓 2026-09-09 → 2026-09-26

Core

Intern supporting Tanium's enterprise customers by resolving technical issues, answering questions, and conducting root cause analysis on live production implementations of the endpoint management and security platform.

Role type

Technical Support Engineer Intern

Builds

Customer support for enterprise security and operations workflows

Domain

Cybersecurity, Endpoint Management, IT Operations

Deliverable

client delivery

Required skills

Endpoint management, Networking, Operating systems, Servers, Root cause analysis, Technical troubleshooting

Preferred skills

IT Helpdesk experience, Customer interaction experience

Technologies

Tanium platform, Home lab environments

Responsibilities

Triaging technical issues, Engaging with customers, Conducting root cause analysis, Assisting with platform upgrades, Testing product in home lab, Documenting best practices and reports

Seniority

Intern

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About Tanium

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service provi