オペレーションスペシャリスト（Endpoint Management / Makuhari Operation Center）
Core
Build and optimize operational processes for an AI-driven identity security platform, focusing on endpoint management, system setup, and customer support.
Role type
Operations Specialist (Endpoint Management)
Builds
Josys, an AI-driven identity security platform for enterprises
Domain
Cybersecurity / Identity Management / SaaS
Deliverable
product features
Required skills
Endpoint management, system setup, data construction, customer support, documentation creation, process improvement
Preferred skills
Technical support, MDM, manual creation, workflow standardization
Technologies
Excel, Google Spreadsheet
Responsibilities
System initial setup and data construction, customer inquiry support, creating and updating operational manuals, collaborating with project leads, proposing automation improvements
Seniority
Individual Contributor, early-stage product build