Credit Controller
Core
Managing outstanding invoices and delinquent accounts, communicating with customers to resolve billing queries and agree on payment plans.
Role type
Credit Controller (via careerplan.io/jobs/8176187-credit-controller-at-gocardless)
Builds
Collection efforts and payment reminders (Dunning)
Domain
Financial services / Payments
Deliverable
dashboards & analysis
Required skills
Debt resolution, Aging report analysis, Account reconciliation, Payment plan management, Customer communication, Excel (intermediate+)
Preferred skills
Salesforce, Looker, Billing platforms, Docusign CLM
Responsibilities
Resolve and manage outstanding invoices and delinquent accounts, Produce and analyse aging reports, Allocate customer payments and calculate account balances, Communicate with customers to answer queries and agree payments, Escalate for approval where necessary, Support with account reconciliations