Salesforce and GenAI System Analyst
Core
Partner with Sales and Account Management teams to design, configure, and improve scalable CRM workflows and business system solutions using Salesforce and Generative AI.
Role type
Salesforce Systems Analyst (CRM & GenAI)
Builds
Scalable CRM workflows, automations, and business process solutions for global revenue organizations
Domain
Advertising technology / Performance marketing
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce configuration, business process analysis, solution design, GenAI tool evaluation, workflow automation, stakeholder partnership
Preferred skills
Salesforce Flow, SQL/SOQL, low-code/no-code tools, Python, JavaScript
Technologies
Salesforce, Dynamics 365, SQL, SOQL, Python, JavaScript
Responsibilities
Design and maintain Salesforce workflows and automations; evaluate and implement GenAI use cases; optimize lead routing, approvals, and data management; manage system enhancements from discovery to rollout; collaborate with global cross-functional teams
Seniority
Mid-level, hands-on IC